Terms and Conditions

Welcome to Super Cleaning Woman Services (“we,” “our,” or “us”). By accessing or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

We provide professional cleaning services tailored to residential and commercial needs. Service specifics, scope, and costs will be outlined in your agreement or booking confirmation.

2. Booking and Appointments

  • Bookings must be scheduled in advance through our website, by phone, or via email.
  • Appointment changes or cancellations must be made at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.

3. Payments and Fees

  • All services are billed as outlined in your agreement.
  • Payment is due at the time of service unless otherwise agreed upon.
  • We accept [list payment methods, e.g., cash, credit card, bank transfer]. Late payments may incur additional fees.

4. Client Responsibilities

  • Clients are responsible for providing safe and accessible premises for cleaning.
  • Valuables and fragile items should be secured before the cleaning service.
  • Pets should be contained or removed from the area being serviced.

5. Satisfaction Guarantee

If you are unsatisfied with our service, please notify us within 24 hours, and we will address the issue.

6. Liability and Damages

  • We are insured and take every precaution to avoid damage. However, in the rare case of accidental damage, claims must be reported within 48 hours.
  • We are not liable for damage resulting from improperly secured items or pre-existing conditions.

7. Termination of Service

We reserve the right to refuse or terminate service if unsafe conditions, inappropriate behavior, or policy violations occur.

8. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. We will not share your details without your consent unless required by law.

9. Force Majeure

We are not liable for delays or service cancellations caused by events beyond our control, including but not limited to natural disasters, power outages, or emergencies.

10. Modifications to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on our website, and continued use of our services constitutes agreement to the revised terms.